- Client Services role within an award winning investment manager
- Support a group that manages over £4.5 billion worth of assets
About Our Client
An award winning investment manager based in the City of London, looking to grow its client services team to keep up with their growing demand.
Job Description
- Enquiry Management - handling inbound calls and emails from our clients and delivering industry leading client service quality to our stakeholders. Working alongside your colleagues and the wider business on the team to source answers.
- Client Communications - ensuring the highest degree of care and accuracy when producing, checking and distributing regular client communications.
- Change Management - using initiative to interrogate how we do things and acting as a key contributor to process improvement on the team with a focus on improving our client experience.
- Project work - Being involved in a variety of exciting projects alongside your daily duties including the firm's current IT project.
The Successful Applicant
The successful candidate will have a background as a client services associate or a similar role in financial services. They will have a can-do attitude, supportive approach to teamwork and an ability to resolve client/financial intermediary enquiries to the highest standard.
What's on Offer
An opportunity to become a client services associate at a growing investment manager, to cover a wide range of responsibilities and earn a discretionary bonus.
