Executive, After Sales Operations [Malaysia]


 

Job Responsibilities :

We are looking for people with management skill, automotive knowledge, take responsibility to their job, willing to learn and team player.

  • Responsible to manage to organizing and leading the service advisors in their achievement of targeted sales.
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  • To plan and manage the front office reception to achieve targeted Customer Satifsaction Index.
  • Ensure strict compliance to company's policy and procedures pertainng to warranty jobs, casn and credit.
  • Responsible for effective utilization of SAP system to monitor and control WIP, Back orders, Follow up, appointments and service reminders
  • Ensure prompt submission of well documented service campaigns, technicial report and fix it right programmes.
  • Ensure effective liasion on operational and administrative matters with both internal and external department.

Job Requirement :

  • Minimum one (1) year of automotive experience and we encourage fresh graduate to apply.
  • Computer literate and possess Customer leadership skill
  • Requires Basic business management skill

Job Type: Full-time

Salary: RM2,800.00 - RM5,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Yearly bonus

Expected Start Date: 08/15/2023

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