Receptionist [United States]


 

Behind every great deal at ALDI are people working to bring it all together. Our team of administrative professionals tackle the ins and outs of running a well-oiled business as they collaborate and support the operations of our National Services & divisional offices. And that helps our network of stores and warehouses run smoothly. Ready to join a team dedicated to making the ALDI Difference?

Position Type: Full-Time

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Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

  • Greets all visitors arriving to the building and directs them as necessary.
  • Provides timely referral to appropriate personnel for appointments.
  • Manages all meeting room appointments and lot car checkout.
  • Manages incoming and outgoing mail and package deliveries, adhering to the ALDI Legal Acts and Payments policies and procedures.
  • Updates phone lists and routes incoming calls to appropriate departments/personnel.
  • Presents a professional and positive demeanor and image at all times.
  • Keeps the reception area organized and free of extraneous materials.
  • Informs leader of any fundamental developments within their area without being asked, as well as any incidents that deviate from the norm and are considered extraordinary.
  • Recommends improvements to existing processes and procedures to ensure effectiveness and efficiency within the reception area.
  • Provides any general office and administrative support deemed necessary by the divisional management.
  • Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies.
  • Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
  • Maintains confidentiality and privacy of employee and company sensitive data.
  • Other duties as assigned.

Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.

  • Collaborates and Cooperates with Team: Commits to and supports a collaborative and high-performing working environment with peers and direct leaders.
  • Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the “extra mile” and persistently overcomes obstacles to improve outputs.
  • Focuses on the Customer: Seeks to understand underlying customer needs to create value. Supports the Division to maintain focus on customers.
  • Makes Informed Decisions: Analyzes all information and available resources to make information-based decisions; establishes best practices and articulates rationale and impact of decisions.
  • Organizes and Executes with Accuracy: Leverages a systematic, efficient and organized approach while ensuring quality and accuracy of results.
  • Thinks Critically and Resolves Problems: Responds to emerging problems in an accurate and timely manner. Where possible, leverages available resources to address situations before they occur.

Job-specific Competencies:
Knowledge/Skills/Abilities

  • Gives attention to detail and follows instruction.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and work under strict deadlines.
  • Ability to work both independently and within a team environment.
  • Ability to stay organized and multi-task efficiently.
  • Maintains awareness and follows all building security procedures.
  • Understands the products, services, and systems of the company.
  • Problem-solving skills.

Education and Experience:

  • High School Diploma / GED required.
  • A minimum of 1 year of relevant experience required.
  • Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

  • Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
  • Regularly required to sit, reach, grasp, stand and move from one area to another.
  • Constantly and repeatedly use keyboard/mouse.
  • Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

  • Minimal travel required as needed for job related duties such as training, project work and administrative tasks.

ALDI offers competitive wages and benefits, including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program

In addition, eligible employees are offered:

  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance


ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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