Key Responsibilities
- Execution of all new listings with customers (All information to be gathered & filled in in the customers’ templates and sent or uploaded)
- Manage product list (answer requests, communicate on changes…), and be the first point of contact for info requests from customer
- Deliver effective support for the execution of the promotion plans
- Create and maintain sales budget tracker (notably promo budget tracker)
- Booking, monitoring and controlling of customers related invoices
- Update the European portfolio file: run periodic requests and consolidate results
- Support for operational topics with customer
- Undertake any other tasks/duties as may be reasonably required
Context and Scope
- The individual will work with a remote team, collaborate closely with the eKAMs, local team as well as the full digital team to support customers. It will be a direct point of contact and work with both local and regional teams, finance and customer service/supply team to drive efficiency and deliver a great customer experience.
Job Specifications/Qualifications
- Degree calibre with sales / data or retail management background
- Result and action oriented
- Advanced Excel and PowerPoint skills, excellent communication skills, oral and written
- Strong oral, written communication, and presentation skills
- Individual who thrives in an entrepreneurial and fast pace environment
- English & French mandatory, German nice to have
- An experience in a pure player company or with Amazon vendor central platform is welcome
Key Supporting Competencies (4-6)
- Action oriented
- Planning/priority setting
- Organizational Agility
- Drive for results
- Integrity and Trust
- Personal learning
- Customer focus
Key Functional Competencies & Technical Skills (3-5)
- Customer 1st account expertise
- Product reference data maintenance
- Attention to detail
- Strong customer care skills
- Strong written and verbal English
- Good administrative skills
- Quick to learn
- Proactivity
- Excellent working knowledge of Microsoft packages, in particular Excel
- Ideally experience with sales tools (Compass)
