Markem-Imaje 是公认的世界级产品标识和可追溯性解决方案提供商，拥有全套创新可靠的喷码、热转印打码、激光打码、印刷和贴标系统。Markem-Imaje 可提供综合的一体化解决方案，确保产品质量和安全、监管和零售商的合规性、更有效的产品召回和完善的制造工艺。
Roles & Responsibilities:
- Manage and process the orders on-time delivery for oversea customers, provide professional, helpful, high quality service and assistance for trouble shooting solution.
- Prepare customs clearance documents and CIQ for export cargoes.
- Obtain Export License, DG package, Certification for Safe Transport of Chemical goods and etc conforming to trade compliance requirements from local government authorities in daily export operations.
- Hs code classification process and COO checking implementation in daily operation.
- Contribute to establish and implement efficient export processes and procedures with compliance to relevant laws and regulations.
- 3PL communication and management, such as forwarder, brokerage,3PL warehouse to maximize efficiency and avoid trade compliance risk.
- Forwarder billing statement, payment and invoice verification.
- Manage customer claim, find out solutions and coordinate reverse flows. Coordinate insurance company regarding the claims.
- Customs Handbook registration, amendment, reconciliation and good management to avoid variance and customs risks.
- Support on customer/vendor RPS screening issues with sense of effective compliance screening
- Co-ordinate KPIs/metrics reporting relating to export transactions.
- Support internal and external audit related to Trade/Customs compliance.
- Partner with internal stakeholders and provide professional expertise on the export request and business.
- Maintain and filing necessary records, files and reports.
- Complete other assignment by managers.
Key Competencies:
- Good reading, written and spoken English skill.
- Good knowledge on international trade & logistics flow
- Good communication / influencing skills
- Related SAP knowledge and experience.
- Positive and Self-start work attitude, good team player and ‘Can do’ spirit.
- Strong analytical and simulation skills
- Result oriented and customer focus, entrepreneurial spirit and a team player
Qualifications and Experience:
- Education/Training Required:
College degree or above ,major in international trade or logistics
- Work Experience Required:
3+ years working experience in export customer service or logistics related.
备注：应聘人员在18-24周岁并具有上海户籍的男性适龄雇员，需提供有效《上海市公民兵役证》供查验。
Work Arrangement : Onsite
我们会认真考虑所有合格申请人的申请，不会因种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份、残疾状况、年龄、遗传信息或法律禁止的其他任何因素歧视任何人。
Job Function : 客户服务
