Job Description Summary
The Business Operations Specialist Apprentice will take on a multifaceted role ensuring both first class communication with Internal KSH, Customers, and Indirect Distribution partners, as well as internal processes such as opportunities execution; CRM base data entry and offers.GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
Responsible for first class communication and coordination of external customers/Distribution partners and internal functional teams and coordination to accommodate Imaging business needs. This relates to ongoing customer requests and support activities
Keep customer information up to date in systems like SAP and SalesForce.com.
As Commercial Operations Specialist you take a facilitating role in striving for a seamless operation, with satisfied customers and internal stakeholders as a result
Provide support for timely resolution of customer invoicing disputes in coordination with functional teams
Build up close relationships with customers and commercial team to gain their trust and respond to customer queries in a timely and professional manner
Work within an international matrix environment, showing a flexible & proactive approach to increase and maintain the quality of service
Contribution to team goals and KPI metrics
Role will be operated on-site
Qualifications/Requirements
Minimum College degree in related field (engineering, management studies, logistics, economics, etc.),
Experience working in a similar type role in an Operations capacity
Excellent verbal, written, and communication skills in English
Negotiation skills/experience
Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments.
EU Work Permit
Desired Characteristics
Excellent analytical and communication skills with the ability to communicate with employee and customers at all levels.
Self-starter able to manage time and organize and prioritize workload.
Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve.
Ability to develop and execute priorities and approaches to meet objectives.
Results driven person
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-ID1
#LI-Hybrid
Additional Information
Relocation Assistance Provided: No
