Waipuna Hospice has a high profile in the Bay of Plenty for providing specialist community palliative care. Our geographical reach covers Waihi Beach to Paengaroa and while our focus is on hospice-at-home, we also have an established inpatient unit, and we support a large community team. These services are funded through DHB contracts, fundraising and income from our charity retail shops.
We pride ourselves on our supportive team environment and excellent working conditions. Our values are not just a set of words on a poster, we live by them, and we recognise that teamwork is critical to our success as organisation. This opportunity could be your chance to be part of a progressive organisation that’s at the heart of our community!
Job Description
ABOUT THE JOB
The Clinical Administration team is an integral part of the organisation, ensuring high quality customer service to patients, family/whānau and providing a range of administrative support to all clinical disciplines. The team support the Director of Clinical Services, Medical Officers, Equipment, Family Support/Allied Health, Community & IPU nurses in an accurate and timely manner, allowing them to focus on what is important ‘providing best possible specialist hospice palliative care, enhancing the quality of life for those facing end of life and bereavement.’
This full time role is 40 hours per wee and responsibilities are shared with the other Clinical Administrators. These include; referrals administration, ensuring patient files are updated and accurate, organising clinical meetings, preparing agendas, and taking minutes, data entry, general administrative support and cover for other team members as required.
Desired Skills and Experience
ABOUT YOU
- Minimum of 2 years administration experience (experience in health sector would be an advantage)
- Strong customer service and communication skills (written and verbal) with excellent attention to detail.
- Excellent computer skills and proficient user of Microsoft Office Suite (Outlook, Word, Teams, Excel)
- Ability to develop and maintain effective relationships and work cooperatively in a team setting.
- High level of initiative and the ability to prioritise and multitask.
- Proactive, flexible, and self-motivated
WHAT WE OFFER
At Waipuna Hospice we are fully committed to provide ongoing professional development opportunities for all staff. We pride ourselves on having a fun, friendly and supportive team environment and excellent working conditions. Staff wellness is a priority for Waipuna Hospice, we provide an ongoing wellness programme, including a resilience app and access to our Employee Assistance Programme. First impressions are important, so on starting with Waipuna you will be supported with a comprehensive orientation programme.
We offer a competitive remuneration package, discounts to local gyms, pharmacies and health insurance and free onsite parking.
THE WAIPUNA WAY
Our Mission: To provide the best possible specialist hospice palliative care, enhancing the quality of life for those facing end of life and bereavement.
Our Vision: To provide high quality end of life care for all.
Our Values:
- Community: Supporting one another – patients, whanau, friends, volunteers, and colleagues
- Advocacy: Ensuring equity of access to services for all our communities
- Respect: Upholding autonomy of each person and their community, accepting one another’s cultures and beliefs
- Empathy: Acknowledging uniqueness, supporting with dignity, respect, and compassion
- Quality: Committed to continuous improvement, aligned to values and core services
TO APPLY
Our application process may include interviews, job testing, reference checks and pre-employment screening. If you have what it takes and are ready to step into a dynamic team environment that’s at the heart of our community, then don’t hesitate, apply now!
Applications close 4 June 2023 or sooner if our ideal candidate is found.
